Applying to: IT Help Desk Analyst - Lvl 1 - Call Center
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Key Skills
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PHP
CSS3
HTML5
JS
jQuery
SQL
MySQL
apache
MS Office
C
Appian BPM
C#
Java
Jenkins
VSTS
GIT
TFS Builds
Web Service Testing
Automated Testing
Automation Framework Design
Web Driver
Docker
Microsoft Test Manager
CodedUI
Enterprise Business/Technology
Transformations and Optimization
Agile Transformation Consulting
Python
R
Data Mining
machine learning
analytics
data science
Hadoop
Spark
C++
Informatica
Oracle
Unix
Javascript
Security Assessment
Security Engineering
Assess Management
Software Development Security
Sarbanes-Oxley audits
Service Organization Control(SOC) audits
Systems Analysis & Design
Java Programming
Oracle SQL
CISSP
NodeJS
AngularJS
Inventory Management
Dell Storage systems
NetApp
Server 2012R2
Server 2008R2
Mac OS
Dell Servers
Mac Hardware
CISCO switches
Dell Networking
Powershell
Windows
active directory
MS Office suite
Sharepoint
AWS
Jira
Quality center
Selenium
Junit
MEAN Stack
Microsoft Office
Troubleshooting
Technical Support
Training
Service Desk
Operations
Numara Track-It!
Cisco VoIP
Help Desk
Virtual Collaboration
Remote Troubleshooting
Collaboration Tools
Microsoft CRM
Video Collaboration
Windows Services
Digital Media
Technical Documentation
Instructional Video
ExtraView
Windows XP
Windows Vista
Windows 7
Windows 8
Windows 10
Web Collaboration
Google Apps
BMC Remedy
VPN
VTC
FileNet
dojo
html
system administration
Diaster Revovery
Integration
IT Operations
Process Improvement
Vendor management
IT Management
Computer Hardware
Virtualization
Linux
React.js
ms
etl
PowerBI
OBIEE
IDQ
MDM
Datastage
Perl
Autosys
Teradata
MS Project
Visio
SDLC
STLC
QTP/UFT
HP ALM
SoapUI
Manual Testing
Automation Testing
Documentation
VBScript
COMPUTER TRAINING AND BACKGROUND OS Years Languages Y
busines anlysis
data analysis
Confluence
Balsamiq Wireframe
UML diagramming
BDD
User centered design
COBOL
JCL
CICS
VSAM
DB
mulesoft
mule esb
CSS
Graphic Design
Web Design
Web Development
SEO
SEM
Email Marketing
Internet Marketing
Google Analytics
Google Webmaster Tools
Content Management System
IBM Cognos
Orange
webservices
uft
qtp
lean ft
quality tester
quality analyst
HP Quality center
bugzilla
functional testing
smoke testing
mobile testing
Adobe CS6
Mandarin Speaker
Project Management
Business Intelligence
Data Modelling
Netezza
15
Salesforce
Eclipse IDe
CrashPlan
Airwatch
Bettercloud
Mimecast
Citrix
TIBCO
TIBCO EMS
TIBCO BUSINESS WORKS
solaris
redhat
vertias
hpux
clustering
ruby
react
rails
node
express
nosql
ALM
Quality Assurance
Test Architect
Software Testing lead
vulnerability management
IT audit
risk assessments
Bootsrap-4
bootstrap-4
routing and switching
DFS
Business continuity
mobile device management
managed WIFI
SLA
IT strategy and planning
team leadership
research and development
relationship building
Ruby on Rails
SSIS
SSRS
SSAS
Tableau
VB Script
SQL Server
UFT/QTP
Hybrid Framework
agile
scrum
creative thinking
Adobe Creative Cloud
After Effects
Animate
Audition
Dreamweaver
Illustrator
InDesign
Media Encoder
Photoshop
Premiere Pro
Bootstrap
Ajax
Webmaster Tools
Tag Manager
Angular
ES6
Typescript
.net
xcode
restful web service
Windows Server
VMware
Scripting
IT
Redux
Ubuntu
.Net C#
TypeSrcipt
CRM
eCommerce
tibco BW
Unix shell scripting
tibco admin
j2ee
advance java
Business Analysis
Risk Management
Stakeholder Engagement
Corporate Communications
Cross-Functional Communication
DB2
coldfusion
database development
SAP Security
BPC and Business Objects (BOBJ)
ECC
BW
Hana
BASIS
SCM
SRM
UAT
PFCG
SOX
SoD
DoA
SAP CRM
xRPM
Business Analyst
E-Commerce
Online Media Operations and Retai
Digital Marketing
B2B
B2C
Kanban
User Case
Test plan
Test Cases
User Acceptance Testing
Viso
DATA Warehousing
UI Screen
Salesforce CRM
Waterfall
Wireframe
Use Case
Full Stack .Net Developer
Learning
HR
email design
swift
CompTIA A+ Certified
Scrum Master
QA
sofware development process
Cross-functional Team Collaboration
Vendor Identification & Management
Bi-Lingual: fluent in English & Thai
Six Sigma
Lean
Visualization
Excel
Access
ITSM
MS visio
SpringMVC
OOP
mvc
mongodb
asp.net
elixir
SQL Server Performance
High Availability; SQL Server 2008 - 2016
SQL Server Security
Database Design
Backup and Recovery
Data Masking
Compliance
HIPPA
Installation
Congiguration
Monitoring
ITSM Implementation
Service NOW
Program Management
Service Delivery
SLA management
Transition
Migration Projects
CISCO
Microsoft Windows
Remote support
Printers
PC Refresh
PL/SQL
Guidewire Configuration Development
Object Oriented Programming
Visual Basic
ERP
PeopleSoft FINANCIALS
gis
administrative
spring
hibernate
Data Visualization
ArcGIS
QGIS
Open Source Research
Database Creation
Database Management
core java
jdbc
Google AdWords
Google AdSense
appium
Oracle BI Publisher
ADF
Oracle Cloud Integration
Oracle Fusion HCM Technical
RPG
IBM i
AS/400
RPG Free
SQLRPGLE
WAS
RDi
XML
WSDL
Web Service Development
UDC
SQL Stored Procedures
Relational Constraints
Office 365
Ruby Scripting
IIS
VBA
software development
SAP Print Workbench
SAP ABAP/4
Opentext Doculink/Archivelink configuration
sap abap
sap workflow
design thinking
rexx
easytrieve
Chef
Puppet
Ansible
Business Process Modeling
jsp
SAP MDG
SAP MDM
SAP BODS
SAP IS
SAS
Minitab
DevOps
ASP.NET MVC
MVVM
VB.NET
J-query
Angular JS
Restfull/Soap
WEB API
WCF
WPF
MS SQL
ENTITY FRAMEWORK
ADO.NET
LINQ
AZURE
XSL
XSLT
sap
Writing
Technical Writing
Analysis
EMC VNX
EMC VMAX
EMC Isilon
HP 3par
Adobe Photoshop
Adobe Illustrator
Eye for detail
Eye for details
ios
objective-c
uikit
json
RTC
RQM
RRC
Elicit
Estimation
us healthcare
pbm
powerpoint
microsoft support
SCCM
EPIC
Cerner
T-SQL
Leadership
SQL Server Integration Services (SSIS)
SQL Server Reporting Services (SSRS)
PostGreSQL
Staff Management
Mentoring
Agile Methodologies
Software Development Life Cycle (SDLC)
tfs
Simulation
AutoMod
Power BI
AutoCAD
Industrial Engineering
Manufacturing Engineering
Agile Project Management
Learning & Development
Instructional Design
User Experience
Insurance
Customer Service
Change Management
Communications
Video Editing
LMS Systems
Knowledge Management
Legal/Compliance
Business Architecture
JDE World
JDE EnterpriseOne
Finance and S&D
administrator
sales support
platform app builder
sales cloud
advanced administrator
UAV
see resume
KACE
Drilling Info
Data Cleansing
BPM
SOA
XSD
Putty
WinSCP
BPEL
HP QC
Requirement Gathering and Analysis
Process Modeling
Process Design
Process Implementation
Process Deployment and Monitoring
Oracle Enterprise Manager
Oracle BPM Suite 11g
Oracle BPM Suite 12c
Oracle Database
WebLogic
Oracle ADF 11g
Oracle ADF 12c
Jdeveloper 11g
Jdeveloper 12c
Problem Solving Skills
Analytical Skills
Communication Skills
Oracle BPM 11g/12c
Oracle SOA 11g/12c
Oracle ADF 11g/12c
WebLogic 11g/12c
Oracle Database 11g/12c
Oracle BPEL
web services
Apache Velocity Email Template
Apache POI Excel Utility
ServiceNow
Automation
BigIP F5
Server Hardware
SCOM
Informatica power center
Google Tag Manager
Search Engine Optimization
Microsoft SharePoint
Digital Photography
EDI
AS400
Iseries
QRY400
ISereis
Cucumber
Microservices
REST API
Nintex
infopath designer
Report Developing
dns
dhcp
O365
AzureAD
Reporting
Dashboard Development
MicroStrategy
backlog management
ownership
uipath
rpa
frameworks
CoreJava
Maven
WebDriver
TestNg
REST
Android SDK
Restful
SOAP
GCM/FCM
Release Coordination (AS/400 platform)
MS PowerPoint
IBM Datastage
COGNOS (Query and Report Studio)
COGNOS (Query Studio and Report Studio)
Network Infrastructure
Process Stremlining
Requirements Management
Vendor/Supplier Management
Data Center Management
Disaster Recovery & Business Continuity
routers
switches
Apple IOS
COMPTIA A+
CISCO CCENT
PC deployment
LANDESK
Staff Development
Strategic Leadership
ESP schedular
ERwin
SVN
Software Quality Testing
REST API Testing
MDG
BODS
Data Services
Hana Admin
Business Objects Admin
Master Data Goverance
Data Migration
Tableau Admin
HANA Security
LIMS
Simple Finance
Performance Tuning
SAP Fi
SAP SD
SAP MM
BW On Hana
SAP S/4 HANA
Microsoft
IVR
UCCX
UCCE
CUCM
SAP BW
SAP HANA
HIVE
REDSHIFT
Notepad++
Microsoft Visio
Resource Management
Business Process Improvement
Resource Modeling
Planview
Clarity
Portfolio Planning
PPM
Project Pipeline Management
Organizational Change
Qlikview
Qliksense
EHR
EMR
Healthcare Simulation
Computer Information Systems
LMS
Blackboard
CourseSites
The Neighborhood
WordPress
Ticketing
PKI
RDS
BackUp
testing
lte
Oracle DBA
Datapump
RMAN
Dataguard
ASM
EXPDP/IMPDP
Performance Tunning
AWR
ADDM
TKPROF
SQLTRACE
Explain Plan
Execuation Plan
Backup & Recovery
RAC (Basic)
FRA
Patching
Cloning
Installation 12c RDBMS
dockers
github
bitbucket
nagios
F5
Database
Woorkday
Business process
Payroll
Benefits
Core Connectors
EIB
Studio
PeopleSoft
Recruiting
Absence Management
SAS DI
CC&B
JDE
c/c+
css2
DHTML
REACT JS
JASMINE
MOCHA
LOADRUNNER
spring boot
micro services
Restful Web services
VPN and SSL
Firewalls
Firewall
OSPF
BGP
Project Planning/Management
Cross Functional Team Management
Team Building & Leadership
Tactical/Strategic Planning
Executive-Level Presentations
Contract Negotiation
tomcat
Selenium Web Driver
CRUD
Adobe Creative Suite
networking
administration
zabbix
backups
Numpy
Pandas
IBM TSO
Changeman
Fileaid
SPUFI
QMF
CA7
Jupyter Notebook
Spyder
R Studio
Matplotlib
mapreduce
scala
SQL Server DBA
SQL SERVER Developer
sql server development
sql server administration
SAP ABAP HANA CONSULTANT
SAP ABAP DEVELOPER
problem solving
Agile/ SCRUM
Project management tools
CMMi
SD
OTC
MM
IDOC
Products Management
Products Development
IT Service Delivery Operations
Clients Engagement
Sales Enablement
Oracle SOA
RF
MATLAB
Crystal Reports
MS SQL Server
TOAD
AEM Developer
UI
Database testing
Black box testing
workforce
timekeeper
time and attendance
accurals
Workforce integration manager
workforce scheduler
advance scheduler
leaves
workforce connect
kronos 4500
kronos 9000
,Teradata
Django
SAP BASIS
SAP FIORI
SAP NETWAVER
sap solution manager
SAP GRC
SAP HANA ADMINISTRATION
SAP HANA SECURITY
SAP HANA CERTIFICATION
SAP BASIS CERTIFICATION
SAP GRC CERTIFICATION
SAP Implementation
sap hana implementation
agile methodology
angula 6
Ellucian Colleague
Datatel
SAP BusinessObjects
CrystalReports
Strategic Planning
Informix
Telecoms project management
Telecoms NOC manager
Microsoft Exchange
Group Policy
AXION
Bulma
Express.js
Sequelize
Mongoose
Heroku
API
Visual Studio Code
exchange
Cisco IOS
routing protocols
rip
eigrp
hsrp
dameware
Requirement Analysis
LAN
WAN
Omnigraffle
slides.com
Google Slides
Adobe XD
Thingworx
SSRS SSAS
selenium webdriver
QC
Nessus
Wireshark
NMAP
Mcafee EPO
Cadence
Prelude
Referrals
orders
workques
Network
Security
Fortinet
Fortigate
WAF
ADC
Skype for Business
Failover Clustering
ADFS
ADCS
802.1x
Wireless
WLAN
Root Cause Analysis
Planning
DW
BI
LDAP
TCP/IP
SAP R3
BigData
grc
soc
Profisee
Master Data Management
splicing Technician
Fiber Optics Splicing
Salesforce.com
Apex
VisualForce
Lightning
SOQL
Data Loader
ITIL
Incident Management
performance engineering
ceh
ccna
mcsa
emc
EMC VNX series
EMC VPLEX VS2
RecoverPoint
SRDF
Clone
Powerpath
Data mobility
CISCO MDS
Brocade SAN
IBM DS Storage
DMX
IBM XIV
EMC Networker
Data Domain
Ma dynamics Ax 2012
Unix support
PeopleTools
RHEL
Peoplesoft Application
HRMS
ELM
SNMP
MPLS
TFTP
Telnet
Fastethernet
ISDN
NAT
netcool
Kiwi cat tools
remedy
Unix/Linux
Windows and Cisco IOS
VRF
FRAME RELAY
Infoblox
Orion
Zscaler
SecAuth
HP Openview
Splunk
Lan Desk
IDS Checkpoint Firewall Cisco IP phones Cisco Access Points Juniper Mag-4610 Cis
Branch series routers and switches Cisco 5508 Controllers Arista 7050 7048 Switc
IBM Dos/VSE
, Sonexis
business objects
Android development
Cloud integration
Dell Boomi
Snaplogic
Ipaas
Jitterbit
SFDC
PMI
Big DaTA
Success Factors/Employee Central i
Data Warehouse
Vice President
Operatrions
Off Shore
Translate business requirements
drupal
Content Management Systems (CMS)
workday
CCAR
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